It is our endeavor to ensure your entire satisfaction and as means to this end, thorough quality inspection and assurance is done before we dispatch our products. In the unlikely event of your receiving a faulty or damaged product, kindly inform Sreyas IT Solutions Pvt Ltd by return email at [email protected] along with a photograph of the damaged product within 1 day from delivery. It is our assurance that damaged products will be replaced free of cost. Our return policy excludes custom services. These products are strictly non-refundable or non-returnable.
Cancellations of orders placed are accepted only within 24 hrs as your orders will be processed the very next day. Your requisition for cancellation can be made by email to [email protected]. Refunds for a canceled order will be transmitted to your bank account by RTGS or NEFT within 7 working days. For return; send the items to Sreyas IT Solutions Pvt Ltd, Infopark TBC, Kaloor JNI Stadium, Kochi, Kerala, India – 682017. To know more about our terms and conditions refer to the page.
